Cancellation policy
Cancellation Policy
Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat payments. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these orders, until you choose to cancel.
All subscriptions auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Pre-orders
When you purchase a pre-order, you are buying a soon-to-be-available product not yet in inventory. We collect your payment at checkout, store your payment method, then fulfill the item(s) purchased at a future date.
You can cancel a pre-order order that has not yet been shipped. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund.